note 5

Yesterday we heard about a potential issue on the new Samsung Galaxy Note 5, the issue occurs when a user inserts the S-Pen into the handset the wrong way, when this is done the S-Pen gets stuck and it breaks the pen detection on the handset

Samsung has now responded to the reports of the issue and has given a statement to the BBC, which you can see below.

We highly recommend our Galaxy Note 5 users follow the instructions in the user guide to ensure they do not experience such an unexpected scenario caused by reinserting the S-Pen in the other way around, said Samsung.

It would appear that Samsung also mentions the issue in its instruction manual for the Galaxy Note 5 which you can see in the picture below.

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